PRIVACY POLICY

Effective Date: 30/5/2025

At Chasing Kaizen, we value and respect the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including basketball skills training sessions, programs, and related services.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, phone number, and any other information you provide when booking training sessions or subscribing to our services.
Payment Information: Payment details such as credit card information or other billing information for processing payments.
Health Information (optional): Any relevant health or fitness information shared by you for the purpose of providing safe and customized training services.
Website Usage Information: We may collect data on your usage of our website, including IP addresses, browser types, and other analytics information, using cookies and similar tracking technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide and improve our basketball training services.
To communicate with you about bookings, upcoming events, promotions, and training sessions.
To process payments for services rendered.
To ensure your safety and well-being during training sessions.
To comply with legal obligations and address any disputes.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure technology and encryption protocols to safeguard payment details and other sensitive data.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, marketing, and other business functions.
Legal Compliance: If required by law, we may disclose your information to authorities or as part of a legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we have about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Opt-out of Communications: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our bookings or memberships are not intended for children under the age of 18 unless approved by an adult or caregiver. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact me.